Deerhammer American Single Malt
Even though my shipment didn't make it on time You guys really took care of me and I appreciate it. We will come back in the future!
I used a gift certificate, received a tracking number and then a couple of weeks later I received a refund on a gift certificate I no longer have (because I used it) so I don’t have the number to reorder. No explanation or communication provided except the notice of refund. I requested an explanation and help with the gift certificate number but did not receive a response.
I placed my order for two bottles. I had previously bought one on a visit to Colorado. Imagine my disappointment when I get an email, out of the blue, that my order had been canceled and with absolutely no explanation as to why. This after eagerly awaiting delivery for several weeks. And one of the two was to be a Christmas present. Not a happy customer.
Hard to find item where we live. Arrived as expected.
I sent this as a Christmas gift and it still is not there - over a week late