Refunds, Returns and Cancellation Policy Refund & Return Policy There are absolutely NO refunds or returns. All sales are final. ANY cancellation will be subject to a $10 restocking fee. Once a shipping label is created the shipping fees are NON-refundable. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your item is damaged, defective or lost in transit, file your claim at support@sipwhiskey.com. If you have received the wrong item email us at support@sipwhiskey.com.